| Edgar A. Smith III, President, Fitness Bootcamp Training Group LLC |
Because the weather dictates if we train inside or out, we had some issues with communications between staff and clients that we thought were complicated, but High Touch was knowledgeable and provided us outstanding council. High Touch implemented email alerts,message boards, and various other products which allowed the instructors to notify clients of change of venue or class cancellations instantaneously. Their strategy resulted in happy customers and a eighty five percent retention rate. We are convinced without any hesitation on the personal service and expertise of High Touch, Inc. Edgar A. Smith III |